Service & Support

Service & Support

Quality control
  • Channel control

    Channel control

    The product accumulated gradually in the supplier qualification review process after controlling the supply channel of high-quality electronic components and passing the comprehensive quality process evaluation. All Polaris suppliers will be continuously evaluated and audited by our quality management team based on traded orders, quality certification and peer trade references.
  • Material control

    Material control

    Goods from different suppliers, different years and different packaging conditions have a detailed inspection and testing process to ensure that the quality of goods from any source is guaranteed before entering the Polaris warehouse
  • After sales guarantee

    After sales guarantee

    Polaris electronics has a special customer complaint processing team and a perfect customer complaint processing process. It will immediately start the customer complaint processing procedure within two hours after receiving the customer complaint. At the first time, all resources are equipped with the industry's most advanced SAP management system to control the material information, so as to ensure that the incoming materials, photos, lot No. and other important information are complete and reliable. Assist customers in handling exceptions.
  • Logistics assurance

    Logistics assurance

    Polaris applies the intelligent warehousing management system to effectively control the warehousing environment, improve the efficiency of warehousing operation, ensure the traceability of products throughout the process, create a logistics system integrating systematization, informatization and warehousing modernization, and apply the intelligent warehousing management system to effectively control the warehousing environment, improve the efficiency of warehousing operation, ensure the traceability of products throughout the process, and create a systematization, informatization and warehousing modernization
  • Quality management system

    Quality management system

    We have perfect quality management systems 9001 and 4001
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